Terms of service

TERMS OF SERVICE – ALORA BOUTIQUE

By using our website and placing an order, you agree to the following Terms and Conditions. Nothing in these Terms affects any consumer rights you may have under applicable Australian law, including the Australian Consumer Law (ACL).

1. GENERAL

Alora Boutique reserves the right to update, modify, or replace these Terms of Service from time to time. Any changes will be published on our website. It is your responsibility to review these Terms periodically. Changes will not retrospectively affect existing orders where prohibited by law.

2. PRODUCTS & PRICING

  • All products are subject to availability.

  • We reserve the right to modify product prices at any time. Price changes will not affect confirmed orders unless otherwise permitted by law.

  • We make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate.

  • If an error occurs, we reserve the right to correct the information and, where legally permitted, cancel or amend an affected order.

  • All prices are displayed in Australian Dollars (AUD), unless otherwise stated.

3. ORDERS & PAYMENTS

  • Orders must be paid for using one of the payment methods available at checkout.

  • All payments are processed securely through our payment providers.

  • We reserve the right to refuse or cancel orders where legally permitted, including in cases of suspected fraud or unauthorised transactions.

  • If we cancel an order after payment has been received, the applicable amount will be refunded.

4. SHIPPING

  • We aim to process and dispatch orders within the timeframes stated on our website.

  • Estimated delivery times are provided for guidance and may vary.

  • Delays may occur due to shipping carriers, customs, weather conditions, high order volumes, or other circumstances outside our reasonable control.

  • Any rights you may have regarding delivery under the Australian Consumer Law (ACL) remain unaffected.

5. RETURNS & REFUNDS

  • We offer a 30-day money-back guarantee, subject to the conditions stated in our Return & Refund Policy.

  • Return requests under our voluntary return policy should be submitted within the applicable return period.

  • Returned products must meet the eligibility requirements stated in our Return & Refund Policy, except where your statutory consumer rights provide otherwise.

  • Nothing in our Return & Refund Policy limits any cancellation, return, refund, repair, replacement, or other rights you may have under the Australian Consumer Law (ACL).

  • For complete information, please refer to our Return & Refund Policy.

6. INTELLECTUAL PROPERTY

All content on this website, including logos, images, graphics, text, website design, and branding, is owned by or licensed to Alora Boutique and is protected by applicable intellectual property laws.

Unauthorised reproduction, distribution, modification, or commercial use of protected content is prohibited.

7. PRIVACY

Your privacy is important to us. Personal information is collected and processed in accordance with our Privacy Policy and applicable Australian privacy and data protection laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.

Please refer to our Privacy Policy for further information about how we collect, use, and protect personal information.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Alora Boutique shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services, except where such liability cannot lawfully be excluded or limited.

Nothing in these Terms excludes, restricts, or modifies any rights, consumer guarantees, remedies, or liabilities that cannot legally be excluded or limited under the Australian Consumer Law (ACL) or other applicable legislation.

9. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Australia.

If you are a consumer, you are entitled to mandatory protections provided under Australian consumer protection legislation, including the Australian Consumer Law (ACL) where applicable.

Nothing in these Terms is intended to exclude, restrict, or waive any consumer rights that cannot legally be excluded or limited.

10. CONTACT

For any questions regarding these Terms of Service, please contact us:

Alora Boutique

Email: info@alora-boutique.com